What questions do you have about custom clothing?
Here are questions about samples, order placement, printing process, mass production, payment, shipping, etc. If you are ready to place an order, please consult our professional team: [email protected]
1.What’s your minimum order quantity?
Moq can be just 1 pcs , we will advise best price moq for you after sending the design and selecting the fabric.
2.How can I place an order?
You can place an order by sending your tech packs or pictures of the styles you’re looking for. The sales team will reply within one working day to confirm order details with you.
3.Can I make a sample before a bulk order? Sample lead time & cost?
Yes, you can make a sample before a bulk order. Usually 4 to 10 workdays , depend on your design and fabric requirements . The sample cost is approximately US$30-100 per piece, and the sample shipping cost depends on the sample quantity.
4.Do I have to send you the tech packs for sample orders/bulk orders?
While a tech pack can help better understand your designs and requirements, it’s not necessary. The company can produce as per your sketch or pictures.
5.If I send you the samples, can you copy the same for me?
Yes, sending samples is the best way for the company to understand your design.
6.Can mass production be different from samples?
Mass production can sometimes differ from samples, but the company’s quality control team ensures that the production aligns with the approved sample.
7.Can I get a refund for the sample cost when I make bulk orders?
Yes, the sample cost will be refunded when you place a bulk order.
8.Can I make custom labels and tags for the sample order?
Custom labels and tags are typically made when doing bulk orders, as they need to be ordered from a label supplier who doesn’t make samples.
9.What colors do you have?
Different fabrics have different color swatches for you to choose from, with more than 60 color options for most fabrics.
10.What fabric do you have?
The company offers various regular (common) fabrics and can also produce fabric with your own printing pattern.
11.Can I use my own size chart? Can I do custom size?
Yes, you can use your own size chart, and custom sizes can be accommodated.
12.What kind of printing do you offer?
Our printing technology: 3d Embroidery, 3m Printing, Pvc Label, Bound Embroidery, Foam Printing, Thick Plate Glue Heat Press, Towel Embroidery Label, Flat Embroidery, Colorful Reflective, Digital Direct Injection, Silk Screen, Hot Stamping, Heat Transfer, Hot Stamping And Stamping, Hot Drill, Embroidery Label, Woven Label, Sequin Embroidery.
13.Do you do embroidery?
Yes, the company offers regular embroidery, 3D embroidery, appliqué, and embroidery patches.
14.Do you offer custom accessories like customized zippers, buttons, drawstrings, tapes, labels, tags, and packing bags with my own design?
Yes, everything can be customized with your own design and logo.
15.What’s your lead time for bulk orders?
The lead time for bulk orders ranges from 7 to 25 days, depending on the design and order quantity.
16.What’s your business process?
The business process involves sending your tech pack or design, discussing details, making samples, obtaining your approval, starting mass production, and finally, shipping the products to you.
17.What’s your payment method?
The company accepts payment methods such as Alibaba Trade Assurance, T/T, Paypal, Western Union, Money Gram, and more.
18.What’s your packing details?
Standard packing includes one piece of clothing packed into a blank PP bag, with around 20-100 pieces packed into one carton. Custom packing is also available at a cost depending on your design.
19.What kind of shipping methods do you offer?
The document does not specify the shipping methods offered. You should inquire with the company about their available shipping options.
